Resume
EDUCATION
University of Washington
Masters in Human Centered Design and Engineering | 2018
Western Washington University
Bachelor of Arts in Economics | 2013
PROFESSIONAL
Product Designer - HBO Max
January 2021 - August 2023
Owned end-to-end UX design and implementation of all My Stuff features released to 95 million subscribers in the 2023 Max app launch. Responsible for initial concepts to product launch across tv, mobile and web in under 9 months.
Developed the design strategy for recommender systems at HBO and implemented this strategy across the team of 10+ and the HBO Max product organization of 100+.
Responsible for designing the first personalization features across the Max platform including like/dislike, personalization logic for content recommendations, homepage layout redesign and search suggestions.
Designed recommended content features including user targeted content trays improving click rate on personalized content by 30% over standard content.
Product Designer — PitchBook
February 2019 - January 2021
Designed client facing features helping users deep dive into our public data set. Products include M&A Comps, Capital Structure and Pitch Deck Creation tools. Tasks include creating intuitive data visualizations, developing new interaction patterns, creating prototypes, and performing iterative user testing.
Lead designer developing internal data sourcing tools to increase platform data collection. Upon release the products resulted in 31% more data added to platform per hour and a 24% reduction in average cost per data point. I performed iterative research and user testing, developed prototypes and built out a visual design language.
Mentorship of junior designers including career planning and technical skills coaching.
UX Design Intern — Liberty Mutual Insurance
January 2018 - February 2019
Lead designer on a team of 5 innovating digital communications products to enhance user experience and customer relationships. I introduced and developed product design strategy within the region. I frequently organized design and technology related workshops and events.
Mentored Year-Up intern. Crafted professional development plan for 12-month internship. Created cross-department initiatives and projects with regular check ins.
COMMUNITY SERVICE
Skills that Shine Mentorship Program
Active mentor with StS outreach program. I provide professional mentorship to first generation undergraduate students. Assisting in portfolio development, professional skills, and technical skills.
Merrill Gardens Computer Tutors
Leading a team of 12 volunteers tutoring the elderly in technology use. Organize marketing, recruiting, discussions, activities and events.
SKILLS
UX / UI
Research
Information Architecture
Prototyping
Data Visualization
Public Speaking
Design Sprint Leadership
Mentorship
Event Planning
Volunteer Organization